Privacy Statement

This Privacy Statement explains what happens to any personal data that you may provide to us when applying for a council service, when you communicate with us, or that we may collect from you whilst you visit our website.

Information we collect about you

We may collect and process the following data about you:

  • Information provided voluntarily by you. For example, when you register for information, apply for a particular service or make a comment or complaint
  • Information that you provide when you communicate with us by any means such as email, letter or telephone call
  • Information collected using cookies on your computer about how you browse our website

What are cookies?

Our website puts small files (known as ‘cookies’) onto your computer to collect information about how you browse the site.

Cookies are used to:

  • measure how you use the website so it can be updated and improved based on your needs
  • recognise the browser you use
  • track new and returning users

Find out more about the cookies we use on this website

Find out more about how to manage cookies from your browser

Advice on cookies from the Information Commissioner's Office

How we use your personal information

We use the information that we collect from you:

  • to help us provide our services to you
  • to provide information to you that you request from us relating to our services
  • to provide information to you relating to other services that may be of interest to you. Such additional information will only be provided where you have consented to receive such information

Disclosing your information

We will not disclose your personal information to any other party other than in accordance with this Privacy Statement and in the circumstances detailed below:

  • where we are legally required by law to disclose your personal information
  • to further fraud protection and reduce the risk of fraud
  • where you have given consent on your application form for the purposes of receiving our services

We will always keep your personal information safe and will never sell it to third parties.

How we store your personal information

We do our upmost to ensure that all reasonable steps are taken to make sure that your personal information is treated and stored securely.

How long do we keep your information?

We will only keep your information as long as is necessary and then will be destroyed in accordance with our Retention and Disposal Policy.

Third party links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy statement before sending them any personal data.

Access to information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you.

Staying in control of your information

In order for us to hold the correct information about you and your circumstances please let us know as soon as possible if there have been any changes.

Contacting us

Please do not hesitate to contact us regarding any matter relating to this Privacy Statement using

We do update this statement from time to time so please do review this policy regularly.

Contact us

Information Governance
Newark and Sherwood District Council
Castle House
Great North Road
NG24 1BY

01636 655216

Other websites

  • 01636 650000

    Mon to Fri 9am to 5pm

    Customer Feedback

  • Get in touch:

    Castle House
    Great North Road
    NG24 1BY

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